Terms of Sale

These Terms of Sale explain the conditions that apply when you place an order through vilna.fashion. Please read them before making a purchase.

Orders

All orders are subject to availability and payment confirmation. If an item becomes unavailable or we identify an error affecting your order, we will contact you. If we cancel your order, any payment collected for the canceled items and any applicable shipping charges will be refunded.

Prices & payment

All prices are listed in US dollars. Applicable sales tax and shipping charges are displayed at checkout before you complete your purchase. Available payment methods are shown at checkout. Payment is required before your order is shipped.

Delivery

We currently ship within the United States. Orders are prepared and shipped within 1 to 3 business days after payment is confirmed. Please see our Shipping & Returns page for full shipping information.

Returns

To arrange a return, please email us at care@vilna.fashion for approval and return instructions. All returns must be approved before shipping and sent back within 14 calendar days of receiving your order.

Incorrect or Damaged Items

If you receive an incorrect or damaged item, please email us promptly at care@vilna.fashion with your order number and photos showing the issue. We will help resolve the situation and cover any necessary return shipping costs.

If you have any questions about these terms, please contact us at care@vilna.fashion.